We understand how much time and effort goes into creating something beautiful, which is why we take great care in packaging your order with love and attention to detail. Every product is carefully wrapped and packaged to ensure it arrives in perfect condition. We want you to feel excited and inspired when you receive your order, and we believe that starts with how it's packaged.
We are working with multiple shipping service to deliver your orders as soon as possible.

Shipping

Our Europe flat rate

Rest of the world rate

Flat rate is € 15.00
Free shipping on orders over € 35.00
Delivery in 3 business days in Europe, including United Kingdom, Norway and Switzerland.

Flat rate of € 45.00
for all countries outside Europe
Delivery estimated time is
5 to 7 business days

Important notice

Please note that in some countries, Customs fees, duties, and taxes may be applied to international shipments before they are released for delivery. These fees are solely the responsibility of the recipient, and ViolaCraft will not cover or reimburse such charges.

Additionally, we cannot process refunds or returns if orders are not cleared due to unpaid Customs fees.

We understand that customs processes can sometimes be unpredictable, and in rare cases, Custom agents may delay the release of orders at their discretion. In such instances, we will keep you updated on the status of your order and work with you to resolve any issues promptly.

We appreciate your understanding and cooperation regarding customs fees and import taxes.